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The Comfort Inn Crystal is centrally located in Broken Hill, an isolated mining city in the far west of outback New South Wales. The hotel is nearby the Stephen's Creek, the Ant Hill Gallery, Sturt National Park, the Albert Kersten GeoCentre and White's Mineral Art & Mining Museum.

There are several shops, a railway station, art galleries, nightclubs, businesses and government offices within walking distance of the hotel. A variety of restaurants and cocktail lounges are located in the surrounding area.

The hotel provides business travelers with access to copy and fax services. The meeting room accommodates up to 60 people for most events and business functions.

All guest rooms have free coffee, air conditioning, multiple telephone lines and cable television. Non-smoking and disability access rooms are available.

Car rental services, a tour desk and jeep tours are available on the premises. À la carte breakfast room service is offered as an added guest convenience.

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